In 1989, when first Voice over Internet Protocol came into being in the form of audio transceiver, businesses didn’t take it seriously. It is majorly because of poor voice quality. Now with the advent of new technology and fast internet service providers, everything has changed dramatically and VoIP has seen a real boom in the world of telecommunications and technology. Its popularity has been increased tremendously and it is being widely used by various businesses. The prime reason that businesses are shifting towards VoIP is its cost saving feature. As you understand the numerous benefits of VoIP systems, it is important to shift your businesses from using traditional landlines to modernized VoIP. However, a certain guideline is required for successfully transforming your business without much hassle.
The first and foremost advice is to take a risk and make a final decision. As technology world is rapidly changing hence it is the time for you to make a decision to ditch traditional telephone landlines. You may have some valid doubts but as you think of all the new capabilities your company might have and a system of unified communications will make your business grow.
As there are mainly three stakeholders in your company that can be greatly affected through VoIP:
Employees: As there are no costs incurred during domestic calling, hence employees will feel at ease and will be less reluctant to make calls to the clients. The benefits of having VoIP in your office is that employees can make real time voice conversation with their customers. Emails are good option as well but the benefits of using VoIP are far more.
Executives: They are primarily focused on how much money can be saved through using VoIP. The benefit of this technology is that it can make a unified communications channels which can streamline business processes and make employees more productive.
Following are the Main Deployment Models:
Premise-based: It is the most expensive model and requires dedicated IT resources.It is fine to deploy VoIP in this way but it’s only feasible if you have financial means available with you.
Cloud-based: This model is totally opposite of premise-based. In this model the main features are usually managed or hosted. In both the cases, IT section chooses to outsource some aspects of VoIP. A hosted scenario will involve having the VoIP services being operated remotely from the operator’s data center but businesses still manage the local environment network.
Hybrid Model: It is considered to be the most economical deployment method. In this model, an ATA peripheral is added to the phones – also known as Analog Telephone Adaptor. These devices are comparatively cheaper and will VoIP-enable analog phones by converting them to a digital signal. In this way, businesses can still use their legacy phone systems and take their first step towards VoIP migration path.
It usually depends on the company and its requirement while choosing the right VoIP service provider. As VoIP technology is expanding with pace, so there are various options available in the market.